What you can expect when working together
Satisfaction guaranteed

Our mission is to create impactful presentations that engage your audience, convey your message effectively and close deals. To ensure your complete satisfaction, we offer our Satisfaction Guarantee that includes the following:
1. Quality First Guarantee
We stand behind the quality and effectiveness of our designs. If you are not completely satisfied with our work, let us know within 5 days of delivery and we’ll make things right.
2. Timely Delivery Promise and Expedited Delivery
We guarantee that your presentation will be delivered on time. If we fail to meet a promised, agreed-upon deadline due to our delay or error, you will receive a 30% discount on that project. Having said that, we must gladly add that the day we missed a deadline has not yet come!
We also offer expedited delivery as an option that can fast-track your project, allowing for urgent delivery as fast as 48 hours in some cases.
3. Flexible Revisions Policy
Your feedback is crucial to building the absolute best presentation possible. We do not enforce strict limits on revisions during the design phase to ensure that every element aligns with your vision. That said, if revisions are too many, substantial, or feedback is not provided in a responsive, quick and clear fashion, or we exceed our initial estimate, we will let you know that from that point onwards that our standard rates will apply to further revisions made.
4. Clear Communication Commitment
Effective and responsive communication is crucial. You will have a dedicated project manager who will keep you updated on progress while constantly gathering feedback and any required materials.
5. Confidentiality and Security
We are bound by confidentiality agreements for many of our clients. We are happy to provide a signed NDA upon request. We also provide an ISO/IEC 27001 certified secure file transfer platform for sending and receiving any confidential files (please don’t send any sensitive information via other means).
6. Deliverables
Together we’ll agree on the exact deliverables before we get started on the project, and that’s exactly what you’ll receive. Of course, there is room for flexibility, and we can change our approach as required.
To mitigate the risk of licensing breaches we don’t include image rights but instead recommend a very economical source of stock media where the media can be licensed directly to your business, and you can access additional imagery for other projects too.
7. Continuous Improvement
Your input is invaluable. We regularly solicit feedback from our clients to refine our processes and services continually. If your feedback indicates areas for improvement, we will take immediate action to enhance your experience with us.
8. Risk-Free Initial Consultation
Experience our expertise risk-free with a complimentary initial consultation. Let’s discuss your needs and vision for the presentation, and if you decide not to proceed after this meeting, there is no charge or obligation.
We want to exceed your expectations and to be able to help you shine in every presentation. Reach out now to find out more.